Delivery Policy

Shipping Information:

We offer reliable and timely delivery options to ensure your products arrive safely and as quickly as possible. Below are our shipping details:

• Orders are processed within 1-3 business days from the time of purchase, excluding weekends and holidays.
  
• We offer free standard shipping on all orders (domestic or international).

Delivery Times:

• Standard shipping typically takes between 1 to 3 business days for domestic orders.
• International shipping can take anywhere from 3 to 7 business days, depending on the destination country and customs processing.

Tracking Your Order:

• Once your order ships, you will receive a tracking number to monitor your package's progress.

Damaged or Lost Items:

• If your order is damaged or lost in transit, please contact us immediately at contacts@silveza.com or by filling the Contact Form, and we will assist you in resolving the issue.

Thank you for shopping with us! We hope you enjoy your Balkan-inspired treasures.